Access Holdings Plc, the parent company of Access Bank Plc, has firmly denied recent allegations of missing funds and unethical practices within the bank. Addressing claims circulating in a social media video, the company labeled the accusations as unfounded and baseless.

In a statement, Access Holdings reiterated its unwavering commitment to the safety and security of customers’ funds, stating, “The safety and security of our customers’ funds are core priorities which we take seriously. Access Bank Plc does not engage in or condone any unethical behaviour.”

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The company specifically refuted claims of N500 million or any amount being missing from the account of a customer or any other account, asserting that these allegations lack credibility.

“In the instant case, the allegations of missing funds in the bank are most untrue and baseless. There is no N500 million or any other fund missing from the subject customer’s account or from any other customer’s account with us. Independent investigations conducted by stakeholders in the banking industry have reached the same conclusion,” the statement emphasized.

Commitment to Ethical Standards
Access Holdings underscored its adherence to the highest ethical standards while protecting customer interests in compliance with privacy laws.

The bank urged the public to disregard unverified claims meant to mislead or sensationalize. “Whilst we have engaged and will continue to engage with our customers, we must advise the public not to rely on or believe sensational and unverified claims. We remain committed to serving our customers,” the company added.