Zenith Bank has restored full banking services after completing a major upgrade to its information technology infrastructure. Apologizing to customers for the inconvenience, the bank announced that normal operations have resumed, allowing account holders to access their funds and make transactions smoothly.

The disruption, which occurred during a scheduled maintenance from September 29 to October 1, sparked frustration among customers, many of whom voiced their concerns on social media over the difficulties with online transactions.

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In a statement released Thursday on X.com, Zenith Bank reassured its customers that they can now enjoy seamless banking through its mobile app, internet platform, debit card services, agent banking, and branches across the country.

“Dear Valued Customer, We sincerely apologize for the service disruptions you experienced recently on our banking channels. This was due to an Information Technology upgrade aimed at improving the quality of service we provide you,” the bank stated.

With the upgrades in place, Zenith Bank emphasized that it remains committed to delivering efficient and reliable banking services through its multiple channels.