Kano Electricity Distribution Plc. (KEDCO) has strongly refuted recent claims that it ignored the Minister of Power’s directives regarding customer disconnections. In a statement released on Friday evening, KEDCO’s Head of Corporate Communications, Sani Sani, addressed allegations made in a report by AREWA Punch, which suggested that the company had disregarded the minister’s orders.

“The company has not defied any directives from the Minister following the outage that caused a total blackout in parts of the north from 4:57 a.m. on 21st October to 4:56 pm on 30th October 2024,” Sani clarified. The statement further explained that the electricity bills being collected are for September’s consumption, not for the period of the outage.

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KEDCO reassured its customers that they will not be billed for the blackout period, as the Minister of Power had specifically ordered no charges for that time. This adjustment will be reflected in the November billing cycle.

Sani emphasized KEDCO’s dedication to complying with government regulations, particularly regarding accurate and fair billing, and reiterated the company’s ongoing efforts to enhance the reliability and quality of electricity supply.

Customers were also encouraged to settle their bills promptly to support the company’s operations and contribute to the overall improvement of the power sector.